{"id":66479,"date":"2025-10-06T16:54:56","date_gmt":"2025-10-06T14:54:56","guid":{"rendered":"https:\/\/www.alldayled.com\/shipping-returns\/"},"modified":"2026-05-18T12:30:38","modified_gmt":"2026-05-18T10:30:38","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/www.alldayled.com\/en\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At All Day Led, we do everything we can to process and ship your order as quickly as possible. If you place an order on a business day before 2:30 PM, and the item is in stock, we will send your package the same day. This ensures that the carrier can deliver your package as soon as possible, so you don\u2019t have to wait unnecessarily for your new lighting or accessories.   <\/p>\n\n<p class=\"wp-block-paragraph\">For shipping, we work with PostNL, DPD, and DHL. Since every order varies in size and weight, we automatically select the most suitable carrier. This keeps the shipping process as efficient as possible and helps minimize delivery times. As a result, only one shipping option is shown at checkout, and it is not possible to choose a specific carrier yourself.   <\/p>\n\n<p class=\"wp-block-paragraph\">Would you prefer to pick up your package at a collection point? In some cases, the chosen carrier still offers this option. Once your package has been scanned and is on its way, you will receive a tracking link via email. Through this link, you can select a pickup location or adjust delivery preferences if available. This way, you still have flexibility while ensuring the shipment goes as smoothly as possible.    <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<div id=\"ws-mobile-toggle-block_7eb624ceacdbfb54ea1573d764362749\" class=\"mobile-toggle mobile-toggle-block_7eb624ceacdbfb54ea1573d764362749 mobile-toggle\">\n        <div class=\"mobile-toggle__title\">\n        <h3><span style=\"color: #000000\">Shipping options<\/span><\/h3>\n    <\/div>\n    \n        <div class=\"mobile-toggle__content\">\n        <p><span style=\"color: #000000;\">We ship your order in one or multiple packages, depending on the products. Your order may include a combination of different shipping methods. Our standard shipping options are:  <\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Letterbox package (Netherlands only)<\/span><\/li>\n<li><span style=\"color: #000000;\">Parcel with track &#038; trac\u00e9<\/span><\/li>\n<li><span style=\"color: #000000;\">XL\/XXL package (larger and heavier shipments)<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><strong>Shipping Methods &#038; Terms<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Is the order value* lower than \u20ac25,- and does your order fit through the letterbox? Then we will send it as a letterbox package. <\/span><\/li>\n<li><span style=\"color: #000000;\">Is the order value* \u20ac25,- or higher? Then we will always send your order as a package with track &#038; trace. <\/span><\/li>\n<li><span style=\"color: #000000;\">Is the order value* \u20ac150,- or higher? Then you pay no shipping costs when shipping to the Netherlands, Belgium or Germany. (Except XL\/XXL packages)  <\/span><\/li>\n<li><span style=\"color: #000000;\">Is the order value* \u20ac500,- or higher? Then you pay no shipping costs when shipping to France, Luxembourg or Austria. (Except XL\/XXL packages)  <\/span><\/li>\n<li><span style=\"color: #000000;\">For all other destinations, free shipping is not possible.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><em>* The order value excludes shipping costs and after application of any discounts.<\/em><\/span><\/p>\n<p><span style=\"color: #000000;\">When you complete your order, you&#8217;ll see which shipping option is available for your package. In some cases, for example, if the dimensions are unusual or your package is subject to local regulations, no shipping option may appear. If you receive this message, please feel free to contact us via our contact form so we can find a suitable solution together.   <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Package formats<\/strong><br \/>\nXL package: 1.00 to 1.65 meters<\/span><br \/>\n<span style=\"color: #000000;\">XXL package: 1.65 to 2.20 meters<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Expected delivery time<\/strong><br \/>\nWant to know when your order will arrive? Check the delivery times of our carriers: <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.postnl.nl\/api\/assets\/blt43aa441bfc1e29f2\/blt4d91b3eb9a9027d2\/6565ee860906d1040a10cc92\/20231128-brochure-overkomstduur-buitenland.pdf\" target=\"_blank\" rel=\"noopener\">Post NL delivery times<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.dpd.com\/nl\/nl\/support\/#looptijdencalculator\" target=\"_blank\" rel=\"noopener\">DPD delivery times<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.dhlecommerce.nl\/nl\/zakelijk\/support\/ontvangen\/bezorgduur\" target=\"_blank\" rel=\"noopener\">DHL delivery times<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Do you have questions about shipping or delivery? Feel free to contact us via our contact form or check out our <a style=\"color: #000000;\" href=\"https:\/\/www.alldayled.com\/en\/questions-complaints\/\">FAQ<\/a>, which already answers the most frequently asked questions. <\/span><\/p>\n<p>&nbsp;<\/p>\n    <\/div>\n    <\/div>\n<div id=\"ws-mobile-toggle-block_2966cf5c0d6029d00d444c90ae2f3e5f\" class=\"mobile-toggle mobile-toggle-block_2966cf5c0d6029d00d444c90ae2f3e5f mobile-toggle\">\n        <div class=\"mobile-toggle__title\">\n        <h3 class=\"Modulair\"><span style=\"color: #000000\">Shipping costs<\/span><\/h3>\n    <\/div>\n    \n        <div class=\"mobile-toggle__content\">\n        <p><span style=\"color: #000000;\">Before placing an order, you naturally want to know what to expect. Below, you\u2019ll find an overview of the shipping costs per country and package size, so you won\u2019t face any surprises at checkout. Please note: all listed shipping costs are excluding VAT. The final shipping costs are calculated automatically during checkout, based on your country, package size, and order value.    <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Shipping rate:<\/strong><\/span><\/p>\n<table style=\"height: 590px;\" width=\"380\">\n<thead>\n<tr>\n<th style=\"text-align: left;\"><span style=\"color: #000000;\">Land<\/span><\/th>\n<th style=\"text-align: left;\"><span style=\"color: #000000;\"> Pakket<\/span><\/th>\n<th><span style=\"color: #000000;\"> XL \/ XXL pakket<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>The Netherlands<\/td>\n<td><span style=\"color: #000000;\"> \u20ac3,95 \/ \u20ac5,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac15,00 \/ \u20ac30,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Belgium<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac7,95<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"color: #000000;\"> \u20ac15,00 \/ \u20ac30,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Germany<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac7,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac15,00 \/ \u20ac85,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Luxembourg<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac8,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac15,00 \/ \u20ac85,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Austria<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac11,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac20,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">France<\/span><\/td>\n<p><\/p>\n<td><span style=\"color: #000000;\">\u20ac11,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac25,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Denmark<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac11,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac25,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Ireland<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac19,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac35,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Italy<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac19,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac35,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Czech Republic<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac24,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac25,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Poland<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac19,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac30,00 \/ \u20ac125,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Portugal<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac17,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac35,00 \/ \u20ac125,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Spain<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac14,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac30,00 \/ \u20ac125,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Finland<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac29,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac45,00 \/ \u20ac125,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Sweden<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac18,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac25,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Slovenia<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac19,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac35,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Slovakia<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac19,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac35,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Hongary<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac19,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac35,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Romani<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac29,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac50,00 \/ \u20ac95,00<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Croatia<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac29,95<\/span><\/td>\n<td><span style=\"color: #000000;\"> \u20ac45,00 \/ \u20ac115,00<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"color: #000000;\">Is your country not listed in the table above? Please feel free to contact us at <a style=\"color: #000000;\" href=\"mailto:info@alldayled.com?subject=Vraag%20over%20verzendoptie%20naar%20buitenland\" target=\"_blank\" rel=\"noopener\">info@alldayled.com<\/a>, and we&#8217;ll be happy to discuss shipping options with you. <\/span><\/p>\n<p>&nbsp;<\/p>\n    <\/div>\n    <\/div>\n<div id=\"ws-mobile-toggle-block_3fbb7ccd8bd49178aba8255c1141ced8\" class=\"mobile-toggle mobile-toggle-block_3fbb7ccd8bd49178aba8255c1141ced8 mobile-toggle\">\n        <div class=\"mobile-toggle__title\">\n        <h3 class=\"Modulair\"><span style=\"color: #000000\">Returns<\/span><\/h3>\n    <\/div>\n    \n        <div class=\"mobile-toggle__content\">\n        <p><span style=\"color: #000000;\">We do everything we can to satisfy every customer. However, it&#8217;s possible you might not be completely satisfied with your purchase. You can return your order within 30 days of your order date using the form below.  <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Good to know:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Products must be returned undamaged, unused, and in their original packaging.<\/span><\/li>\n<li><span style=\"color: #000000;\">Business orders are not eligible for returns or right of withdrawal.<\/span><\/li>\n<li><span style=\"color: #000000;\">The shipping costs for returning items are at your own expense.<\/span><\/li>\n<li><span style=\"color: #000000;\">Below the form, you can find a detailed explanation of all return conditions.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Not sure if your order is <\/span><span style=\"color: #000000;\">eligible for return? Feel free to contact us; we&#8217;re happy to help you out.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Returns for business customers<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Returns for business customers are excluded. Since business purchases fall under different rules than consumer purchases, we don&#8217;t offer return or exchange options for B2B orders. This means that ordered products cannot be exchanged or returned after delivery. We therefore advise business customers to carefully check their orders before final placement.   <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Depreciation and damage<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">You are responsible for any depreciation of the product resulting from handling beyond what is necessary to establish its nature, characteristics, and functioning, similar to how you would examine it in a store. If an item is returned damaged or incomplete, or is no longer in its original condition, we are entitled to withhold part of the purchase amount or even refuse the return. We therefore ask you to handle the product carefully during the consideration period and return it in the original packaging when reasonably possible.  <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Questions about Your return<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Do you have questions about the return process or want to know the status of your return? Please contact our customer service via <a style=\"color: #000000;\" href=\"mailto:info@alldayled.com?subject=Question%20about%20return\" target=\"_blank\" rel=\"noopener\">info@alldayled.com<\/a>. We&#8217;re happy to help!  <\/span><\/p>\n<p>&nbsp;<\/p>\n    <\/div>\n    <\/div>\n<div id=\"ws-mobile-toggle-block_6446423a9ea2b050d64617b2cd497543\" class=\"mobile-toggle mobile-toggle-block_6446423a9ea2b050d64617b2cd497543 mobile-toggle\">\n        <div class=\"mobile-toggle__title\">\n        <h3 class=\"Modulair\"><span style=\"color: #000000\">Return form<\/span><\/h3>\n    <\/div>\n    \n        <div class=\"mobile-toggle__content\">\n        <p><span style=\"color: #000000;\">Want to return a product? Fill out the form below to register your return request. 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class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/pages\/66479#gf_1' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'>Order number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div 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name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_1' id='gform_ajax_frame_1' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/www.alldayled.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_1').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_1').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_1').val();gformInitSpinner( 1, 'https:\/\/www.alldayled.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery(document).trigger('gform_page_loaded', [1, current_page]);window['gf_submitting_1'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_1').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_1').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"1\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_1\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_1\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_1\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 1, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    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false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong>Return costs<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">The costs for returning items are at your own expense.<\/span><\/p>\n<p>&nbsp;<\/p>\n    <\/div>\n    <\/div>\n<div id=\"ws-mobile-toggle-block_edef5c5f29f176cc14ca234a12083f91\" class=\"mobile-toggle mobile-toggle-block_edef5c5f29f176cc14ca234a12083f91 mobile-toggle\">\n        <div class=\"mobile-toggle__title\">\n        <h3><span style=\"color: #000000\">Right of withdrawal<\/span><\/h3>\n    <\/div>\n    \n        <div class=\"mobile-toggle__content\">\n        <p><span style=\"color: #000000;\"><strong>Consideration period<br \/>\n<\/strong>As a consumer, you have the right to withdraw from your purchase within 30 days after receipt. You don&#8217;t need to provide a reason. <\/span><\/p>\n<p><span style=\"color: #000000;\">Note: this right of withdrawal does not apply to business orders. See exceptions at the bottom of this page. <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>When does the consideration period start?<br \/>\n<\/strong>The 30-day consideration period starts on the day that you (or someone on your behalf, not the carrier) physically receives the product.<\/span><\/p>\n<p><span style=\"color: #000000;\">If you received multiple products from one order on different days, the period starts from the day you received the last product. <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>How to use the right of withdrawal?<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">You can inform us within the consideration period that you want to withdraw from the purchase. This can be done through a clear statement by: <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Email: info@alldayled.com<\/span><\/li>\n<li><span style=\"color: #000000;\">Mail: All Day Led B.V., Fabrieksweg 3c, 5531 PP Bladel<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">You may also use the European model withdrawal form, but this is not mandatory.<\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.alldayled.com\/wp-content\/uploads\/2025\/11\/Modelformulier-voor-herroeping-All-Day-Led.pdf\" target=\"_blank\" rel=\"noopener\">Download the form here<\/a>.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Returning Products<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">After notifying us of your withdrawal, you have 14 days to return the products to us. The address is: <\/span><\/p>\n<p><span style=\"color: #000000;\">All Day Led<\/span><br \/>\n<span style=\"color: #000000;\">Attn: Returns<\/span><br \/>\n<span style=\"color: #000000;\">Fabrieksweg 3c<\/span><br \/>\n<span style=\"color: #000000;\">5531 PP Bladel<\/span><br \/>\n<span style=\"color: #000000;\">Netherlands<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Return costs are at your expense.<\/span><\/li>\n<li><span style=\"color: #000000;\">Ensure safe shipping. We recommend track &#038; trace or registered mail. <\/span><\/li>\n<li><span style=\"color: #000000;\">Sometimes we offer a return label at a reduced rate. Please contact us about this. <\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>Tip:<\/strong> include your return confirmation and package the products carefully, preferably in the original packaging.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Refund<br \/>\n<\/strong>After withdrawal, you&#8217;ll receive your purchase amount back within 14 days, including any shipping costs (excluding extra chosen delivery options).<\/span><br \/>\n<span style=\"color: #000000;\">The refund will be made using the same payment method you used, unless we agree otherwise.<\/span><\/p>\n<p><span style=\"color: #000000;\">Note: we may delay the refund until we have received the returned products or until you have shown proof that you have shipped the package.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Depreciation<br \/>\n<\/strong>You may unpack and examine the product as you would in a physical store.<\/span><br \/>\n<span style=\"color: #000000;\">If the product is damaged or shows signs of use beyond what&#8217;s necessary to test the product, we may deduct an amount from your refund.<\/span><\/p>\n<p><span style=\"color: #000000;\">Advice:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Handle the product carefully.<\/span><\/li>\n<li><span style=\"color: #000000;\">If possible, return it in the original packaging.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>Exceptions to the Right of Withdrawal<br \/>\n<\/strong>You cannot use the right of withdrawal for:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Business orders<\/span><\/li>\n<li><span style=\"color: #000000;\">Custom-made or personalized products<\/span><\/li>\n<li><span style=\"color: #000000;\">Hygiene products where the seal has been broken (for example, certain lighting with skin contact)<\/span><\/li>\n<li><span style=\"color: #000000;\">Audio, video, or software products where the seal has been broken<\/span><\/li>\n<li><span style=\"color: #000000;\">Newspapers, magazines, or periodicals (unless you have subscribed)<\/span><\/li>\n<li><span style=\"color: #000000;\">Products that spoil quickly or have limited shelf life<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>Questions?<br \/>\n<\/strong>Feel free to contact us via <a style=\"color: #000000;\" href=\"mailto:sales@alldayled.com?subject=General%20question\" target=\"_blank\" rel=\"noopener\">sales@alldayled.com<\/a> if you have questions about the return process or the status of your return.<\/span><\/p>\n    <\/div>\n    <\/div>","protected":false},"excerpt":{"rendered":"<p>At All Day Led, we do everything we can to process and ship your order as quickly as possible. If you place an order on a business day before 2:30 PM, and the item is in stock, we will send your package the same day. This ensures that the carrier can deliver your package as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-66479","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shipping All Day Led - Delivery &amp; Return Information - All Day Led<\/title>\n<meta name=\"description\" content=\"Everything about shipping at All Day Led: fast delivery, clear shipping costs, and easy returns - View the overview here\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alldayled.com\/en\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping All Day Led - Delivery &amp; 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