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Questions or Complaints

Do you have a question?

Have you placed an order and do you have a question about it? Please contact us at info@alldayled.com. In order to be able to answer your question quickly, we would like to ask you to mention the following points in the e-mail:

  • Name
  • Order number 
  • Question

As soon as we have received your e-mail, we will contact you as soon as possible for a quick processing.

Do you have a complaint?

Have you placed an order and do you have a complaint about this? was it delivered incorrectly or damaged? Please contact us at info@alldayled.com. In order to be able to resolve your complaint quickly, we would like to ask you to mention the following points in the e-mail:

  • Name
  • Order number 
  • Picture(s) 

As soon as we have received your e-mail, we will contact you as soon as possible for a quick processing.

Can you not find a product? 

Do you want to place an order but can't find the desired product? Please contact us at info@alldayled.com. In order to be able to help you faster, we would like to ask you to mention the following points in the email:

  • Name
  • Question
  • Sample photos 

As soon as we have received your e-mail, we will contact you as soon as possible for a quick processing.

Have you received a damaged or incorrect product?

Have you placed an order and it was delivered incorrectly or damaged? Please contact us via within 5 working days of receipt sales@alldayled.com. In order to help your actions, we would like to ask you to mention the following points in the e-mail: 

  • Name
  • Order number 
  • Picture(s) 

As soon as we have received your e-mail, we will contact you as soon as possible for a quick processing.